Posts Tagged ‘T-Mobile’
Verizon gets top marks in call quality
Another day, another cell phone study from J.D. Power and Associates. This time, it’s not customer service–T-Mobile, Alltel, and Verizon Wireless tied for that honor earlier this month–but a survey of the all-important call quality.
Just like last year, Verizon was the overall winner this time around. The carrier ranked highest in the Northeast, Mid-Atlantic, Southeast, and Southwest regions. According to the study, Verizon had particular success with limiting dropped calls, failed initial connections, and late or failed text and voice messages.
In the Western region, Verizon tied with Alltel and T-Mobile (in its press release, Verizon identified T-Mobile only as “one other carrier”–meow). T-Mobile performed well in reducing the number of problems with echoes and distortion, and Alltel performed well in limiting the number of late or failed messages.
U.S. Cellular rated highest in the North Central region. It had fewer customer-reported problems with initial connections, static or interference, and late or failed voice message notifications.
AT&T rated near the bottom in all regions but the Mid-Atlantic and North Central. Sprint rated in the middle or at the bottom in all regions. See J.D. Power’s chart for the full rankings.
So what do you think? Does Verizon deserve its award?
http://news.cnet.com/8301-17938_105-10319592-1.html?part=rss&subj=news&tag=2547-1_3-0-20
Android apps show big potential for growth
Android, iPhone and iPod Touch users are all highly engaged with applications and frequently download them to their devices, according to a new survey from AdMob.
However, Android has a much smaller base of devices and thus has more upside ahead.
AdMob, a company that tracks mobile Web and application usage, found that Android and iPhone users download nine to 10 apps a month and iPod Touch users download 18 a month. More than half of the Android and iPhone users spend more than 30 minutes a day using apps, according to the survey results released Thursday (PDF).
That’s some serious engagement and a lot of runway for Android. Why? Android-powered devices–T-Mobile’s MyTouch is the headliner–are hard to come by. However, that’s changing as Motorola will be taking Android handsets to large carriers like Verizon Wireless in the fourth quarter.
http://news.cnet.com/8301-1035_3-10319403-94.html?part=rss&subj=news&tag=2547-1_3-0-20
Microsoft’s plan to get back in the phone game
Microsoft’s efforts to regain lost ground in the mobile phone business will see the company offering two different versions of its operating system next year.
The company will continue to broadly sell Windows Mobile 6.5 to a large variety of handset makers, while working more closely with several handset makers to sell phones built on a new version of Windows Mobile that has been several years in the making, according to a source familiar with the company’s plans.
While Windows Mobile 6.5 is a fairly interim update to the mobile operating system that Microsoft has been selling, Microsoft has also been working on more radical efforts to overhaul the operating system. Both its plans for Windows Mobile 7 and its long-running “Pink” project aim to match the kinds of experiences seen on the iPhone and Android, using more advanced voice and touch interfaces and higher-end hardware.
(Credit: Marguerite Reardon/CNET News)
A Digitimes report this week called the effort a “dual-platform” strategy, although I’m not sure I’d use that term to describe two versions of Windows Mobile being sold at the same time.
What is clear is that Microsoft needs to do something serious if it hopes to live up to its mobile ambitions. For years now, the company has made rather modest updates to the Windows Mobile operating system, which dates back to the days of code powered PDAs and other organizers that were neither phones nor, in some cases, even connected to the Internet.
In that same time, Palm has gone back to the drawing board and reinvented itself with the WebOS-based Pre, while the iPhone and Android have entered the market and even Research In Motion has arguably done more to capture consumer interest than has Microsoft.
Internally, Redmond has shifted a number of its people into the mobile unit. In addition to former server executive Andy Lees, who now runs the phone business, former Mac Business unit chief Roz Ho has been leading a top secret “premium mobile experiences” team responsible for some of the “Pink” work. The company purchased Danger, known for creating the teen-centered T-Mobile Sidekick, and Ho heads that unit as well.
Full Story…
http://news.cnet.com/8301-13860_3-10313302-56.html?part=rss&subj=news&tag=2547-1_3-0-20
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CNETNews Microsoft’s plan to get back in the phone game http://bit.ly/iAn8H